Referral Scheme Terms & Conditions

Terms correct as of January 11 2024.

Policy for the Always Fresh Referral Scheme. This scheme allows for those who refer leads to Always Fresh (the ‘Referee’) to receive payment in exchange for successfully completed projects.

These terms are subject to change at any time, without notice and are correct at the time of the date referenced above. Projects that have not closed before any updates to these Terms & Conditions will be subject to the revised Terms & Conditions.

For questions, please contact brad@alwaysfresh.io

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1.0 Current Reward

The reward for successfully completed projects that have been referred to Always Fresh currently stands at:

• 10% of any revenue from fixed price projects
• 10% of any revenue from retainers, for the first 12 months.

Should the Referee wish to receive credit to spend with Always Fresh instead of a cash payment, they should communicate this at the point of referral. The percentage of credit received will vary depending on the type of project and revenue gained.

2.0 Payment Terms

The referee will receive payment once full payment has been received for fixed-price projects. This usually occurs once a project is 100% complete. The timeline for payment will vary depending on the scope of the project.

The referee will receive payment for retainers at the end of each quarter for a maximum of 12 months.

Payment will be made to the referee within 28 days of Always Fresh receiving cleared funds from the client.

3.0 Fixed Price Projects

Projects that have a predetermined scope with a fixed timeline are classified as ‘Fixed Price’.

An example of a Fixed Price project may include:

• UI/UX prototype designs
• Website builds
• Content Creation
• Analysis and Strategy

These projects have a definitive deliverable and once this deliverable has been made, the project is complete.

The Referee will receive a percentage of the final agreed quoted price for any fixed price project with payment terms outlined in section 2.0.

4.0 Retainers

Referees will receive a percentage of Retainer spend outlined in section 1.0 and paid in accordance with the Payment Terms outlined in section 2.0.

Should a client adjust their Retainer spend in accordance with Always Fresh terms and conditions, the amount paid out to the referee will be adjusted, but will still follow the same percentage outlined in section 1.0.

5.0 Canceled Projects

Should a project be canceled by either the client or Always Fresh before it is complete, for any reason, the Referee will receive a percentage of the client spend as outlined in section 1.0.

In the event of a project becoming canceled, the Referee will be notified along with an estimated payment date.

Feedback will also be provided to the Referee as to why a project was not completed so as to ensure leads better match Always Fresh in future.

6.0 Rejected Projects

Should Always Fresh choose to reject a referred project for any reason, the Referee will not receive any payment or compensation.

Projects that are rejected include but are not limited to:

• Projects that do not align with Always Fresh’s services
• Projects that do not align with Always Fresh’s morals
• Clients that prove challenging to work with

7.0 Qualified Projects

Projects that qualify as a referral include, but are not limited to:

• Projects that match Always Fresh’s service offering
• Projects that match Always Fresh’s service price range
• Projects that are in industries that Always Fresh service
• Projects that meet the general timelines of Always Fresh

8.0 Agencies

Agencies are welcome to refer leads and follow these same terms and conditions provided they meet the same requirements as a referee.

Agencies must be open to working with Always Fresh in predetermined processes.

Agencies must understand that the final deliverable will be attributed to Always Fresh and marketed as such. The agency cannot take credit for work Always Fresh completes.

Should an Agency wish to take credit for a project or take ownership of a project, then the Agency should approach Always Fresh for their White Labeling services instead and adhere to those terms and conditions.

9.0 Exclusions

• Any leads/projects that do not meet these terms and conditions will not be accepted.
• Any leads/projects that do not match the services offered by Always Fresh will not be accepted.
• Leads that have no relationship to the Referee will not be accepted.
• Leads that are not willing to be referred to Always Fresh will not be accepted.
• Leads that Always Fresh have worked with in the past will not be accepted.
• Leads that Always Fresh have rejected for any reason in the past will not be accepted.
• Leads that Always Fresh do not have capacity for will not be accepted.
• Leads that do not communicate in English will not be accepted.
• Leads that do not make full payments will result in the Referee not receiving full payment.

10.0 Agreements

By accepting these terms and conditions, it is understood that both parties will adhere to these basic agreements:

• Both parties agree to communicate in a clear and respectful manner.
• Both parties agree to respond to all communication in a timely manner.
• Both parties agree this is a mutual agreement that benefits both parties.
• Both parties agree to follow these terms and conditions.